Now they (presumably) used bd009 account this time. Last time it was bd00 and bd010 and we let bd00 continue as we told them to just use that account. The other account was different than this time. We took action when you complained last time. conversation they said splitting wager to 2 accountsĪnyway finally you are waking so now i don't have any complain regarding this Now? So it means you are ignoring user complains and when i complained here then you are said we have now take action and yes i want to say your supporter don't know own T&C sounds ridiculous in your t&c you are said only 1 account per household and read 2.B. We have now taken action against that user also and other similar accounts. The users appear to be in different locations or use a VPN so although it seems clear they are the same user, it's not something that can be automatically detected. The other account bd009 is different than last time and thus has been able to play. We did take action against the user and let them continue playing on one account. So it's clear support surve to user with like this as you saw in 2.A screenshot So it's clear support didn't take action against this as already they mentioned in T&C but support also don't know own T&C Conversation screenshot with is supporterīasically now you understand support only take action when we said im going for bitcointalk otherwise nope and this conversation is approximately 20 days ago and they said they take action and suspended his/her account now check this screenshot ( today screenshot) I complained and im waiting for action against multiple accounts.ī. Hello im your user, as i complained many users playing with multiple accountsġ.
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